This letter is to advise you of my wonderful experience with one of your staff members in the Ultrasound Unit. I had an appointment for which I was late by 45 minutes because of transportation problems. I came to the hospital with anticipation of having to reschedule. They still took me in as a patient. She did not make me feel uncomfortable at all. In fact, her calmness and professionalism relaxed me. She is a wonderful asset to your Ultrasound Unit because she shows how much she loves her work and people.
I have been in many hospitals, clinics and doctor's offices and have never felt so much warmth and caring from the staff. If you continue to employee people of her character, I know your facility will be the best in the South Shore Area. Keep up the outstanding work.